Terms

Last updated: 2 October 2026

These terms are a contract between you and Krox Group d.o.o. (KROX GROUP DOO NIŠ), Hajduk Stanka 8, 18000 Niš, Serbia ("we"), for the use of JobUncover at jobuncover.app. By creating an account you accept them. If you do not agree, do not use the service.

What JobUncover does

JobUncover researches a company from public sources, checks how well your real profile fits a job posting, and drafts a tailored CV and cover letter from what is true in your profile. Depending on the level, it also prepares interview notes.

What it does not do: it never submits an application, never creates accounts on job boards, and never messages recruiters, employees or anyone else on your behalf. You review every document and send it yourself.

Your account

You must be at least 18 years old. You must give a working email address that you control. Temporary or disposable addresses are refused. Keep your password to yourself and tell us at support@jobuncover.app if you think someone else is using your account. One person, one account.

Your content

The CV you upload, the answers you give and the job postings you provide stay yours. You give us permission to store and process them, including through our AI provider, only to provide the service to you. We claim no other rights in them.

The documents we generate for you are yours to use, edit and send as you wish.

You confirm that you have the right to upload what you upload. Do not upload another person's CV or data unless you are authorized to act for them.

Honest documents

We do not invent skills, dates, titles or experience. If a job posting asks for something your profile does not show, we tell you instead of making it up. Do not ask us to, and do not edit the documents into something untrue: you are responsible for what you send to an employer.

Generated text can still contain mistakes, awkward phrasing or a misunderstanding of your profile. Read every document before you use it. JobUncover is a drafting tool, not career, legal or financial advice.

Postings that forbid AI assisted applications

If a job posting or the hiring company asks for an application written without AI assistance, we stop after research and a fit analysis and hand you an outline instead of a finished document. We do not knowingly help you submit an AI written application where the employer has asked not to receive one.

No guarantee of employment

Using JobUncover does not guarantee an interview, an offer or a job. We help you prepare a stronger, honest application. The outcome depends on factors outside our control.

Acceptable use

Do not:

• use the service for anything illegal, or to apply for a job in a name that is not yours,
• upload malicious files or content that infringes someone's rights,
• scrape, crawl, copy or resell the service, or access it with scripts or bots other than your browser,
• try to bypass credits, rate limits or security measures, or probe the service for weaknesses,
• give us job postings or company pages that you are not permitted to share.

We may suspend or close an account that breaks these rules, and we may refuse a run that would break them.

Credits and payments

Applications are paid for with credits. Credits are a unit of use of the software: they are not money, have no cash value, cannot be paid out, transferred to another account or exchanged for anything else. You get credits in two ways.

A monthly plan (Casual, Committed or Serious) is a subscription billed every month in advance. Each payment adds the plan's credits to your account for that billing month, and whatever is left of them expires when the month ends. You can cancel the plan at any time from the credits page; it then runs to the end of the month you paid for and is not renewed. Changing to a dearer plan is charged in full at once and starts a new month from that day, with the remaining credits of the old month carried into it. Changing to a cheaper plan takes effect at the next renewal.

Top-up credits are bought once and do not expire. They are used after the plan's credits. Every new account starts with 3 welcome credits. They are granted once per person, have no cash value and are not refundable.

Credits are added to your account as soon as the payment is confirmed, usually within a minute, and show in your balance at once. Prices shown are net. Our payment provider, Dodo Payments, Inc. (United States), acting as merchant of record, adds VAT or other applicable tax at checkout, issues the invoice, stores your payment method for a plan's renewals and handles payment. By buying credits or starting a plan you also accept the payment provider's terms for the purchase.

Starting an application spends the credits for that level. If a run fails on our side, the credits for that run are returned to your balance.

Refunds, withdrawal and chargebacks

A refund reverses the entire payment it came from, a top-up's credits or the credits of the plan month that was paid, not just the credits you have not used yet. If you already spent some of those credits, your balance can go negative. You cannot start a new application until you add enough credits to bring the balance back to zero or above.

If you are a consumer in the EU, you have the right to withdraw from a purchase within 14 days, through Dodo Payments' withdrawal process, for credits you have not yet used. By starting an application you ask us to begin the service immediately and acknowledge that the credits it spends can no longer be withdrawn from.

A chargeback reverses the payment the same way a refund does and permanently blocks further purchases on the account. Write to support@jobuncover.app if you believe this happened in error.

Availability and changes

We work to keep JobUncover available but do not promise uninterrupted service. We may pause it for maintenance or when a provider we depend on is down. We may change or add features, and we may change prices for future purchases. Credits you already own keep their value.

Ending the agreement

You can delete your account at any time from Settings, which removes your data as described in the Privacy Policy. Unused credits are forfeited when you delete your account, unless you are still within the 14 day withdrawal period for the purchase.

We may close an account that violates these terms or that is used to harm the service or other people. Where it is reasonable we warn you first. If we discontinue JobUncover we tell you at least 30 days in advance and refund unused credits.

Liability

We are liable without limit for damage caused intentionally or by gross negligence, for injury to life, body or health, and wherever the law does not allow liability to be limited. Otherwise our liability is limited to the amount you paid us in the twelve months before the event, and we are not liable for lost earnings, missed opportunities or other indirect damage, including the outcome of any job application.

Nothing here limits the rights you have as a consumer under the law of the country where you live.

Governing law and disputes

These terms are governed by the law of the Republic of Serbia. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you may bring a claim in its courts. We prefer to settle any disagreement directly: write to support@jobuncover.app first and we will try to resolve it within 30 days.

Changes to these terms

We may update these terms. For a change that affects you materially we email you at least 14 days before it takes effect. Continuing to use JobUncover after that date means you accept the new terms. If you do not, delete your account before the date.

Contact

Krox Group d.o.o. (KROX GROUP DOO NIŠ), Hajduk Stanka 8, 18000 Niš, Serbia, support@jobuncover.app.